Frequently asked Questions

Are all ReVault items authentic?

Yes. Every item offered through ReVault is authenticated before being sold. Purchases are also backed by ReVault’s money-back authenticity guarantee, so you can shop with confidence

How do I purchase an item

You can shop directly through the ReVault website or purchase through Instagram. If you see something you love on a Story, post or Live, simply send me a DM to claim it. I’ll send you a secure invoice to complete your purchase.

Are all items shown on the website still available?

I do my best to keep website inventory current, but because pieces are also sold through Instagram, there may occasionally be a short delay before a sold item is removed. If an item purchased online has already sold, your order will be canceled and fully refunded.

What forms of payment do you accept?

All major credit cards are accepted. Website pricing already reflects applicable credit card processing fees, so no additional card fee is added at checkout. Financing options may also be available through Shop Pay at checkout for qualifying purchases.

Are sales final?

Yes. Due to the nature of luxury resale, all sales are final. Please review all photos, descriptions and condition information carefully before purchasing. If you have any questions about a piece, send me a DM before purchasing and I’ll be happy to help.

How do I consign a bag with ReVault?

Send me photos and details of the piece you’re ready to part with. Once accepted, I handle the authentication, pricing, photography, listing and selling process for you.

When will I receive my consignment payout?

Consignor payouts are issued by check within 5–7 business days after the applicable sale/payment requirements have been completed.

What types of items does ReVault accept?

ReVault specializes in authenticated, pre-owned luxury pieces from select designers. Items are accepted based on brand, condition, style and current resale demand. Send me a DM with photos if you’d like to see if your piece is a good fit.