Privacy policy

ReVault Privacy Policy

Effective date: October 13, 2026

1. WHO WE ARE

ReVault ("we," "us," or "our") operates shoprevault.com, where we sell and consign authenticated pre-owned luxury handbags. This policy explains what personal information we collect, how we use it, and the choices you have.

Contact: info.revault@gmail.com
Mail: ReVault, 52975 Van Dyke Avenue, Suite 302, Washington, MI 48316, United States

2. INFORMATION WE COLLECT

- Contact details: your name, email address, phone number, and shipping and billing addresses.
- Order details: items purchased, order amounts, and payment confirmation. We do not store full payment card numbers. Payments are processed securely by Shopify and its payment providers.
- Consignment details: information and photos of items you submit to us, and your payout preferences.
- Communications: messages you send us by email, text, social media, or through our site, and any reviews or feedback you submit.
- Marketing preferences: whether you subscribed to our emails or texts, and how you signed up.
- Device and usage information: IP address, browser type, device type, pages viewed, and how you arrived at our site, collected through cookies and similar technologies.

3. HOW WE COLLECT IT

We collect information directly from you (for example, when you check out, sign up for our list, or submit an item to consign), automatically when you use our site, and from service providers that help us run our business.

4. HOW WE USE YOUR INFORMATION

- To process and ship orders, handle returns, and provide customer support.
- To evaluate, authenticate, list, and pay out consigned items.
- To send you marketing emails and, if you opt in, text messages.
- To request and display reviews of your purchase.
- To run any rewards or loyalty program we offer.
- To prevent fraud and keep our site secure.
- To improve our site, products, and marketing.
- To comply with legal obligations.

5. EMAIL MARKETING

If you sign up for our email list, we will send you offers, new arrivals, and updates. You can unsubscribe at any time using the unsubscribe link in any email.

6. SMS / TEXT MESSAGING

If you opt in to text messages from ReVault, we collect your mobile phone number and a record of your consent.

By providing your mobile number and checking the opt-in box, you agree to receive recurring automated marketing text messages from ReVault, such as discount codes, new arrival alerts, and reminders, at the number you provided. Consent to receive text messages is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel. Reply HELP for help. You can also contact us at info.revault@gmail.com. Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share mobile phone numbers or text messaging opt-in or consent data with third parties or affiliates for their marketing or promotional purposes. We share this information only with service providers that send text messages on our behalf, solely to deliver those messages.

Our Mobile Terms of Service are available at: https://www.shoprevault.com/pages/mobile-terms-of-service

7. WHO WE SHARE INFORMATION WITH

We share personal information with:

- Service providers that help us operate, including Shopify (our store platform), payment processors, shipping carriers, and our email and text messaging provider.
- Providers of tools we use for reviews, loyalty rewards, analytics, and site features.
- Advertising and marketing partners, using cookies and similar technologies, to show you ads that are more relevant to your interests. We do not share mobile phone numbers or text message opt-in data with these partners.
- Authorities or other parties when required by law, or to protect our rights, customers, or site.
- A buyer or successor if ReVault is involved in a merger, acquisition, or sale of assets.

We do not sell your personal information for money.

8. COOKIES, TARGETED ADVERTISING, AND GLOBAL PRIVACY CONTROL

We use cookies and similar technologies to keep your cart working, understand how our site is used, and show relevant ads on other websites. Sharing personal information for targeted advertising based on your activity across different websites may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out.

If you visit our site with the Global Privacy Control opt-out preference signal enabled, we will treat it as a request to opt out of activity that may be considered a sale or sharing of personal information, or targeted advertising, for the device and browser you used. You can also manage cookies in your browser settings, or email us to opt out.

9. YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

- Know what personal information we collect, use, and disclose.
- Access a copy of your personal information.
- Correct inaccurate information.
- Delete your personal information, subject to legal exceptions.
- Opt out of the sale or sharing of your personal information and of targeted advertising.
- Not be treated unfairly for exercising these rights.

To make a request, email info.revault@gmail.com with the subject line "Privacy Request." We may need to verify your identity before responding. You may use an authorized agent to submit a request on your behalf.

10. HOW LONG WE KEEP INFORMATION

We keep personal information only as long as needed for the purposes above, including to meet legal, tax, and accounting requirements. If you unsubscribe from marketing, we keep a record of that choice so we honor it.

11. SECURITY

We use reasonable safeguards to protect your information. No website or transmission is completely secure, so we cannot guarantee absolute security.

12. CHILDREN

Our site is not intended for anyone under 18, and we do not knowingly collect personal information from children.

13. THIRD-PARTY LINKS

Our site may link to other websites, including social media. We are not responsible for their privacy practices.

14. CHANGES TO THIS POLICY

We may update this policy from time to time. The effective date at the top shows when it was last revised.

15. CONTACT US

Questions or requests: info.revault@gmail.com
ReVault, 52975 Van Dyke Avenue, Suite 302, Washington, MI 48316, United States